Logistics that
actually works
for your size.
Practical warehouse and operations training for Irish businesses that have moved beyond the garage — but haven't yet needed an enterprise system.
You've outgrown the spreadsheet. You're not ready for SAP.
There's a gap between running stock on a shared Google Sheet and investing in a full warehouse management system. Most growing Irish e-commerce businesses live in that gap — and it costs them time, margin, and customer satisfaction every week.
Urban Bulletinium's programmes are designed specifically for that stage. Hands-on, practical, and built around the realities of small-to-medium Irish operations.
Our Approach
Everything covered in two days.
Each module is self-contained and immediately applicable. No theory for theory's sake.
Inventory Management Fundamentals
Understand SKU structures, reorder points, and stock categorisation without needing specialist software. Learn to design simple systems that scale with your business — from manual counting disciplines to basic barcode workflows that bridge the gap before a WMS makes sense.
- SKU design and product taxonomy
- Reorder point calculation
- Cycle counting disciplines
- Stock categorisation (ABC analysis)
Warehouse Layout Optimisation
Small spaces demand smarter design. Learn how to map your existing footprint, identify inefficiencies, and redesign flow for faster picking and safer movement. Practical frameworks apply whether you're working from a unit on an industrial estate or a converted outbuilding.
- Space mapping and flow analysis
- Slotting by velocity
- Aisle and zone design
- Safety and compliance basics
Pick & Pack Workflow Design
The pick-and-pack process is where most small operations lose time. Learn to design workflows that reduce errors, cut pack times, and scale with volume peaks — without hiring a team of ten. Covers single-order, batch, and zone picking approaches for different operation sizes.
- Picking methodology selection
- Pack station design
- Error-reduction techniques
- Peak period planning
Returns Processing
Returns handling is often an afterthought until it becomes a crisis. Build a returns process that's fast, consistent, and recovers value where possible. Understand the customer experience side alongside the operational mechanics — both matter for retention and margin.
- Returns triage and grading
- Restock vs. liquidation decisions
- Customer communication standards
- Returns cost tracking
Carrier Selection for IE & UK
Understand the Irish and UK carrier landscape — who covers what, where service gaps exist, and how to compare contracts beyond headline rates. Learn what to negotiate, what to measure, and how to build a carrier mix that gives you resilience when one service fails.
- IE domestic carrier comparison
- UK delivery network overview
- Contract negotiation basics
- SLA monitoring and escalation
Customs Documentation Basics
Since Brexit, shipping from Ireland to Great Britain requires documentation that simply didn't exist before. Understand what's needed, why it's needed, and how to build it into your dispatch process without it becoming a daily bottleneck. Covers commercial invoices, commodity codes, and EORI requirements.
- Commercial invoice requirements
- Commodity codes (HS/CN)
- EORI registration overview
- Incoterms for small shippers
Built for real operations, not classrooms.
Foundations and physical operations
Day one covers the physical layer of your operation — how stock is stored, labelled, counted, and moved. Participants work through exercises based on real warehouse scenarios, not hypothetical case studies. You leave with frameworks you can apply the following Monday.
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Outbound, carriers and cross-border
Day two moves outward — from your warehouse door to your customer's address. Carrier selection, dispatch workflows, returns handling, and the customs documentation that cross-border shipping now requires. Practical exercises include building a commercial invoice and comparing carrier tariff structures.
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Resources you keep and use
Every participant receives a reference pack covering all six modules — templates, checklists, and decision frameworks formatted for practical use. Not a slide deck. Actual working documents you can adapt to your operation without needing to rebuild from scratch.
See Our GuidesFrequently asked.
The programme is designed for Irish businesses — primarily e-commerce and product-based operations — that are processing enough orders to feel the strain of informal systems, but haven't yet reached the scale where enterprise warehouse software makes financial sense. Typically businesses with one to three warehouse staff and growing order volumes.
No prior logistics qualification is required. The programme starts from operational fundamentals and builds from there. Participants with some existing experience often find the structured frameworks most valuable — putting names and systems to things they've been doing intuitively.
The customs module covers the documentation requirements for shipping from Ireland to Great Britain and Northern Ireland post-Brexit. This includes commercial invoice structure, commodity code (HS/CN) lookup, EORI number requirements, and a plain-English explanation of Incoterms as they apply to small shippers. It does not constitute legal or tax advice.
Programmes are delivered from our Galway base at 31 Eyre Square. We also offer on-site delivery for groups of four or more participants, where the training can be conducted in your own warehouse environment — which often makes the layout and workflow exercises more directly applicable.
Yes. Sending two or three people from the same operation is often the most effective approach — it means the frameworks can be implemented consistently and there's internal support for change. Group booking options are available; contact us for details on how we accommodate teams from the same business.
Absolutely. Five of the six modules — inventory, layout, pick-and-pack, returns, and carrier selection — are fully applicable to Ireland-only operations. The customs module is most relevant to businesses shipping to Great Britain, but understanding the basics is useful even if you're not currently cross-border, as many businesses expand to UK markets over time.
Ready to bring structure to your operation?
Find out which programme format suits your business and team size.